Our Mission
To promote relational learning for health care professionals that integrates patient and family perspectives, professionalism, and the everyday ethics of clinical practice

Innovative Faculty Retreat Explores IPEP Assets and Research Program

facultyretreat_06.15At IPEP’s June Faculty Retreat, we began to develop an IPEP “asset inventory” that clarifies IPEP’s intangible assets, followed by an exploration of IPEP’s research initiatives and vision. Led by Meg Comeau, MHA, Family Faculty Associate, and Elizabeth Rider, MSW, MD, IPEP’s Director of Academic Programs and member of the Department of Medicine, we brainstormed our organizational assets using a lively, interactive, appreciative inquiry approach. While a traditional asset inventory includes tangible products such as physical space and finances, we explored IPEP’s “intangible” assets -such as philosophy, mission, values, partnerships, human capital, practice contributions, and others – that live within us as individuals and are amplified by our work as a collaborative team. Having engaged in this exercise as a full team, we anticipate IPEP’s evolving asset inventory will provide a helpful benchmark as we think about the future for IPEP, enhance overall understanding of who we are, what we have and future directions, and help to guide our decision-making in terms of pursuing the many different opportunities that arise.

Following the asset inventory exercise, Elaine Meyer, PhD, RN, IPEP’s Director, provided an inspiring overview of IPEP’s research initiatives. This was followed by commentary and discussion from invited guest Dennis Drotar, PhD, Director of the Center for Adherence and Self-Management at Cincinnati Children’s Hospital Medical Center, Visiting Professor in Developmental Medicine at Boston Children’s Hospital, and former editor of the Journal of Pediatric Psychology, about the vision of IPEP’s program of research and what makes it unique.

IPEP Partners with International Charter to Bring Core Values into Healthcare Interactions and Education

Charter LOGO v good croppedIPEP joins major healthcare and educational institutions in Hong Kong, Australia, Brazil, the Netherlands, New Zealand, United Kingdom, Uganda, and the US, as a Partner of the International Charter for Human Values in Healthcare. The Charter was developed through an international, interprofessional collaborative effort to restore the primacy of core values necessary for practicing compassionate, ethical, and safe healthcare around the world.  Using a rigorous 3-year qualitative research process to identify and develop a framework  for values essential for every healthcare interaction, the Charter delineates five categories of fundamental human values, with sub-values within each:

  • Compassion
  • Respect
  • Commitment to integrity and ethical practice
  • Commitment to excellence
  • Justice in healthcare

Charter - Wordle -all valuesThe framework of values articulated in the Charter underpin ongoing and developing clinical care projects, educational programs and research efforts inhealthcare settings internationally. At IPEP, a Partner of the Charter since 2014, we have implemented values curricula in several IPEP programs including IPEP’s international faculty development course, Difficult Conversations in Healthcare: Teaching and Practice, Pedagogy and Practicalities Seminar, Difficult Conversations in Outpatient Pediatrics, and IPEP Faculty Retreats.

Elizabeth Rider, MSW, MD, IPEP’s Director of Academic Programs and member of the Department of Medicine, is a leader of the Charter initiative. Created in early 2011, the Charter is a major initiative of the International Research Centre for Communication in Healthcare at Hong Kong Polytechnic University and University of Technology Sydney, Australia; Curtin University, Western Australia is a strategic partner. For more information about the Charter, please click here and you can downlaod the paper here.

IPEP’S Teaching Method’s Debut in HMS Podcast

In this podcast, Bob Truog, MD discusses how IPEP’s approach to teaching relational and communication skills has inspired new and innovative ideas and methods for teaching medical ethics. To view the podcast, please follow the link. Medicine and Morality: How do doctors resolve ethical dilemmas hidden in everyday patient care?

2015 MACRMI CARe Forum

macrmi_logoOn May 19, 2015, Donna Luff, PhD, and Sigall Bell, MD, attended the annual Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI) forum, which showcased updates and new developments with their Communication, Apology and Resolution (CARe) program. CARe is a groundbreaking program across several Massachusetts healthcare institutions that aims to improve communication between providers and patients after medical injury enhance investigation of events, and offer apology, support and compensation as appropriate. The Forum included presentations on interim results from the evaluation of the program, as well as presentations from patients, providers and lawyers on their experience with CARe. The Forum, held at the Massachusetts Medical Society in Waltham, also offered opportunities for Donna to reconnect with Patricia Folcarelli, RN, PhD, and Ken Sands, MD, MPH, members of MACRMI who have contributed to the Advancing Relational Learning Worldwide Disclosure and Apology course, and with other contributors Linda Kenney and Winnie Tobin of MITSS. Donna and Sigall had an engaging conversation with Helen Reiss, MD, Director of the Empathy and Relational Science Program at Massachusetts General Hospital. Dr. Reiss will visit IPEP this month to talk further with Elaine Meyer and Donna Luff about synergies between her online Empathetics courses and the work of our Institute.

Elaine Meyer delivers a TEDx Longwood Talk

Elaine Meyer, PhD, RN was invited to deliver a TEDxLongwood Talk. Entitled “On Being Present, Not Perfect,” Dr. Meyer draws on both professional and personal experience to illustrate the profound gaps in healthcare communication and how to close them. She introduces the Institute’s educational philosophy of the “one room schoolhouse” and shares a Wizard of OZ metaphor to describe the key ingredients of honest, direct, and genuine conversations. Dr. Meyer interviewed for a feature story about the talk that appeared in Nurse.com, which is part of the Gannett Healthcare Group (USA Today). Her TEDxLongwood Talk has now received nearly 11,000 hits. Most recently, Dr. Meyer has written a Facilitator’s Guide to accompany the Talk, which has been adopted in several nursing and medical schools across the country. You can view the video of this talk here. If you are interested in learning more about the Institute and its philosophy after viewing this talk, please click here.

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Monthly Newsletter

To learn more about some of the exciting developments that have recently occurred within the Institute community, please click here. To view past issues of the newsletter, please click here.

Register for the Difficult Conversations in Healthcare: Teaching & Practice Course

Selected Articles

Microethics: The Ethics of Everyday Clinical Practice
Troug RD, Brown SD, Browning D, Hundert EM, Rider EA, Bell SK, Meyer EC

Courage, brains and heart: Lessons from the Wizard of Oz for difficult healthcare conversations
Meyer EC

The “Open Letter”: Radiologists’ Reports in the Era of Patient Web Portals
Bruno MA, Pestcavage-Thomas JM, Mohr MJ, Bell SK, Brown SD

Come on little lady.
Howley MC

Integrating actors into a simulation program – a primer
Pascucci RC, Weinstock P, O’Connor BE, Fancy KM, Meyer EC

Difficult conversations in health care: Cultivating relational learning to address the hidden curriculum.
Browning DM, Meyer EC, Brodsky DD, Truog RD

PERCS Books & Films

Faculty Education Fellowship in Medical Humanism and Professionalism

Advancing Relational Learning Worldwide

PERCS Rounds

The Cardiovascular and Critical Care PERCS Rounds will take place at 12pm on Wednesday, August 19, 2015 at Boston Children’s Hospital, facilitated by IPEP’s Elaine Meyer, Christine Rachwal and Mary Anne Bell.

PERCS – NICU Rounds will take place at 11am on Thursday, August 27, 2015 at Boston Children’s Hospital, facilitated by IPEP’s Elaine Meyer, Christine Rachwal, Deborah White and Mary Anne Bell.

These monthly forums for Boston Children’s Hospital employees are an opportunity for hospital staff to engage in interdisciplinary discussion and learn about challenging questions in everyday professional practice.  If you are interested in learning more about these events, please contact us.

Archived Features

The IPEP leadership team and faculty have been showcased in a number of feature articles and announcements over the past few years. To read more, click here.