You are about to walk into a meeting with a patient and their family to tell them there has been an error in their care. How are you feeling? What will you say? How will you say it? What if they are angry? Speaking with patients or their families after a medical error or an adverse medical event is one of the most difficult conversations a clinician can have. Yet most clinicians have little or no training in how to prepare for and conduct these conversations. Our Disclosure and Apology course offers providers the tools, skills, and practice needed to conduct these difficult but necessary conversations.
The Disclosure and Apology course is organized into three modules with two self-paced modules and a live online workshop led by our expert faculty. The self-paced modules are available online through our partnership with OPENPediatrics.