Donna Luff, PhD

Education Leader, Advancing Relational Learning Worldwide

luffDonna joined the Institute in 2014 as Education Leader for the Advancing Relational Learning Worldwide project. This project is a collaboration between the Institute and OPENPediatrics at Boston Children’s Hospital. The aim is to translate the Institute’s groundbreaking PERCS curricula into new online formats accessible to practitioners worldwide. OPENPediatrics is a free, open access learning platform that is working to create a global community of practitioners who can exchange ideas and best practices, regardless of resources, to improve pediatric care across the world.

“My work with the Institute brings together my passion for educational development and my commitment to improving the experience of patients, families and providers in health care.  The Advancing Relational Learning project is an exciting and unique opportunity to share the Institute’s approach to enhancing relationships and conversations with practitioners worldwide.”

Donna is an instructor in Anesthesia at Harvard Medical School. She joined the Institute from a previous position as Associate Director of the Harvard-wide Pediatric Health Services Research Fellowship Program at Boston Children’s Hospital. Donna has worked in healthcare research, teaching and program management for most of her career after receiving her PhD in Sociology. Prior to her doctoral training, she worked as health promotion practitioner in the British National Health Service (NHS) and has a postgraduate qualification in health education practice.

Donna’s academic research spans health services research and sociology. Her particular expertise is in qualitative research methodology and understanding patient and provider experiences of health care services.  Donna moved to Boston from the United Kingdom in 2006.  In the UK, she served as an academic course director for both undergraduate and graduates programs at the University of Sheffield. Her previous research in the UK included studies of complementary and alternative medicine provision in primary care funded by the UK Department of Health. As a result of this work, she was asked to serve on the Research and Development Working Group for the national Integrated Healthcare Initiative, sponsored by HRH the Prince of Wales.