Jo Shapiro is the director of the Center for Professionalism and Peer Support and Chief of the Division of Otolaryngology in the Department of Surgery at the Brigham and Women’s Hospital (BWH) in Boston and an Associate Professor of Otolaryngology at Harvard Medical School. Jo launched the BWH Center for Professionalism and Peer Support in 2008. Since that time the Center has become a model for institutions seeking methods to enhance teamwork and respect and looking to help mitigate the epidemic of burnout that is plaguing the medical profession.
As a clinician leader Jo serves as Chief of the Division of Otolaryngology at BWH where she maintains a surgical practice specializing in oropharyngeal swallowing disorders. She served as President of the Society of University Otolaryngologists (SUO) and is now the SUO representative to the American College of Surgery.
In addition to her clinical work and innovative efforts in professionalism, she has held multiple educational leadership roles. She is currently the Otolaryngology Residency Program Advisor for Mbarara University of Science and Technology (MUST) in Uganda (in partnership with the Massachusetts General Hospital Division of Global Health) and recently served as a member of the Israeli Commission for Higher Education International Committee for the Evaluation of Medical Schools in Israel.