Difficult Conversations in Healthcare: Teaching and Practice in an Interprofessional World is a 1-day interprofessional faculty development course that offers the opportunity to learn about a variety of innovative concepts, methods and strategies for teaching and enhancing relational capacities, communication skills, attention to values and ‘everyday ethics’, professionalism, and interprofessional teamwork, collaboration and practice.
Course participants will have the opportunity to learn about and experience a variety of innovative relational teaching methods, and will also learn about the International Charter for Human Values in Healthcare (italics), a teaching framework created by an interprofessional global collaborative to enhance attention to values and communication in healthcare globally.
We will create a safe environment for relational learning, experience a variety of teaching methods, and integrate patient / family, and interprofessional perspectives in innovative ways.
The course provides a rich opportunity for participants to observe and experience a variety of teaching methods and strategies including:
- Realistic enactments (simulation) with professional actors, collaborative learning, reflection and feedback (The PERCS model)
- Use of narratives for learning and reflection
- Interprofessional collaboration and teamwork
- Values and everyday ethics
- Appreciative inquiry
- Videotape and discussion
- Interactive presentation
- Small group team-based learning
- Large group discussion
- Facilitated reflections
We will pause at several junctures, ask participants to step back from the learning process, and reflect together on our experience as learners and as medical / healthcare educators and clinicians. We will discuss the central teaching principles, outline their ethical and conceptual rationale, and consider how participants might usefully integrate the pedagogy (i.e., the method and practice of teaching) into educational and practice endeavors in their home institutions.
The small course size–– 20 to 30 participants––allows for a rich, learner-centered experience.
The course is designed for physicians in all specialties, multidisciplinary healthcare professionals, medical / healthcare education leaders, and clinicians and practitioners who work with patients of any age across the lifespan in a variety of academic and clinical healthcare settings. This includes, but is not limited to:
- Physicians in all specialties
- Residency Program Directors, Clerkship Directors,
- Department Chairs, Medical School Deans
- Training Program Directors in a variety of healthcare professions
- Medical / Healthcare Educators and Leaders
- Individuals and teams involved in interprofessional education and/or practice
- Social Workers
- Nurse Practitioners /Advanced Practice Nurses
- Physical Therapists
- Occupational Therapists
- Speech-language Pathologists
- Physician Assistants
- Harvard-Macy Institute Program Scholars and Faculty (this course is often scheduled right before Harvard Macy Institute Programs begin, to facilitate attendance for those interested.)
- Others interested in the course topics
Difficult Conversations in Healthcare:
Teaching and Practice in an Interprofessional World
|9:00 – 9:15||Welcome and Check-In|
|9:15 – 9:50||Introductions
Creating a Safe Learning Environment
Objectives: Relational Learning, Reflection and Action
|9:50 –10:15||Values: The Foundation of our Work|
|10:15 –10:55||“Speaking the Same Language” - Videotape and Discussion|
|11:05-11:20||Pedagogy: What We Have Learned|
|11:20-12:10||Narrative and Reflection: Sharing Our Experience|
|12:10-12:40||Lunch and Discussion|
|12:40-1:40||Difficult Conversation I
Debriefing & Feedback
|1:40-2:40||Difficult Conversation II
Debriefing & Feedback
|2:50-3:10||Introduction to Appreciative Inquiry|
|3:10-4:30||Next Steps: Strategies for Implementation|
|4:30-5:00||Reflections and Take Home Lessons
© 2019 Institute for Professionalism and Ethical Practice, Boston Children’s Hospital, Boston, MA USA
Upon completion of this course, participants will be able to:
- Identify and discuss educational strategies and facilitation skills in order to learn about and teach communication skills, professionalism, ‘everyday ethics’, interprofessional collaboration and teamwork, and relationship-centered healthcare
- Discuss the philosophy and components of relational learning including those of the Program to Enhance Relational and Communication Skills (PERCS)
- Develop and explore strategies to promote and implement relationship-centered teaching and learning within one’s home institution
We will pause at several junctures, ask participants to step back from the learning process, and reflect together on our experience as learners and as medical/healthcare educators and clinicians. We will discuss the central teaching principles, outline their ethical and conceptual rationale, and consider how participants might usefully integrate the pedagogy (i.e., the method and practice of teaching) into educational and practice endeavors in their home institutions.
In support of improving patient care, Boston Children’s Hospital is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team
Boston Children’s Hospital designates this live activity for a maximum of 7.5 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.
AAPA accepts AMA category 1 credit for the PRA from organizations accredited by ACCME.
Boston Children’s Hospital designates this activity for 7.5 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.
This activity (0008063-0000-19-003-L05-P) carries a maximum of 7.5 contact hours
- MOC Part II
Successful completion of this CME activity, which includes participation in the activity, with individual assessments of the participant and feedback to the participant, enables the participant to earn
7.5 MOC with the American Board of Anesthesiology (ABA) MOC) Maintenance of Certification (MOC) program
7.5 MOC point in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program,
7.5 with the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program, 7.5 with the American Board of Ophthalmology (ABO), Maintenance of Certification (MOC) program
7.5 with the American Board of Otolaryngology-‐ Head and Neck Surgery (ABOHNS) Maintenance of Certification (MOC) program
7.5 with the American Board of Anesthesiology Maintenance of Certification in Anesthesiology Program® (MOCA®).
It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting MOC credit.
Boston Children’s Hospital is approved by the American Psychological Association via Joint Accreditation to sponsor continuing education for psychologists. Boston Children’s Hospital maintains responsibility for this program and its content. This program offers 7.5 hours of continuing education credit(s).
- Risk Management
Difficult Conversations in Healthcare: Teaching and Practice in an Interprofessional World meets the requirements for 7.5 Risk Management Credit as proscribed by the Massachusetts Board of Registration in Medicine and defined in 243 CMR 2.06(5)(d) I.
Workshop Fee: $495.00 (A light breakfast and lunch is included). Upon acceptance into the workshop an invoice will be sent. All payments need to be received prior to the start of the program.
A handling fee of $60 is deducted for cancellation. Refund requests must be received by postal mail, email, or fax one week prior to this activity. No refunds will be made thereafter, although tuition can be used for future offering of this course.