Supporting Families at Bedside

Workshop Dates

Friday, October 18, 2019

Friday, November 15, 2019

Location:  BCH Simulation Headquarters (SimPeds)

If you would like to be notified the next time that this workshop is offered, please let us know by completing this Inquiry Form.


Employees of Boston Children’s Hospital:  Complimentary

Non-BCH employees:  $295

Continuing Education

CNE and Social Work credits are available.

Participant Reviews

“Participating in life-like simulations through PERCS has given me a safe learning experience to practice my professional skills. It has allowed me to collaborate with both colleagues in different professions and actors serving as parents. This experience has helped me to gain perspectives and enhance my work with children and families.”  


Program to Enhance Relational and Communication Skills(PERCS) Supporting Families at the Bedside is an interdisciplinary course designed for Boston Children’s Hospital staff members who are likely to serve in the role of parent liaison during invasive procedures and resuscitation. Participants will learn about the patient, clinician, and family perspectives relative to parent presence, as well as the range of typical parental responses and associated strategies to provide information and emotional support that can be used to assist parental coping. Each workshop offers didactic presentation, review of the hospital guidelines on the role of the parent liaison, opportunities for sharing successful strategies and previous professional experiences, realistic enactments with professional actors, videotape feedback and debriefing, and group discussion. Participants are encouraged to reflect on their personal and professional experience, and how that can influence their approach to best supporting parents.

Who Should Attend

Interdisciplinary participants who are likely to serve in the capacity of parent liaison during invasive procedures and resuscitation are welcome to enroll including but not limited to:

  • Nurses
  • Physicians
  • Social workers
  • Psychologists
  • Chaplains
  • Child Life Specialists
  • Medical Interpreters

Workshop enrollment size: 10-15 participants


Christine M. Rachwal, RN, MSN, CCRN

Course Director and Faculty

Mary Anne Bell, RN

Faculty Associate

Erin Ward, MsEd, CAS

Family Faculty
Faculty Associate