Difficult Conversations in Radiology

Workshop Dates

Tuesday, November 13, 2018, 8:45 am - 3:30 pm

Spring 2019: TBA


Boston Children's Hospital radiology staff and Clinicians: Complimentary (registration required)

Non-Boston Children's registrants:  $249.00

The registration button will take you to Boston Children's Hospital - Department of Medical Education site.


As a radiologist or clinical professional working in radiology, you may face difficult conversations such as revealing life-altering diagnoses, radiation risks, and disclosing errors.  Learning to hold such conversations with greater presence, compassion, and confidence is valuable to you as well as for your patients’ experience alike.

This course introduces the understanding, ethical underpinnings, best practices, tools, and skills needed to communicate difficult information with patients and families, collaborate as a team, and manage communication stress. Led by radiologists and communications experts from the Institute for Professionalism & Ethical Practice (IPEP) and the Department of Radiology at Boston Children’s Hospital and Harvard Medical School, this one-day intensive workshop uses IPEP’s highly-regarded PERCS (Program to Enhance Relational and Communications Skills,) methodology.

PERCS is the only program in radiology whose effectiveness has been validated for enhancing radiologists’ comfort communicating with patients. Since 2011, the program has been attended with success by over 300 practicing radiologists, radiology fellows and trainees, nurses, technologists and patient-advocates.

Continuing Education

In support of improving patient care, Boston Children’s Hospital is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Interprofessional continuing education application for Fall 2018 is in process of approval.  Please check back soon for CME, CE, and risk management credits information.

Who Should Attend

The educational content of this course is designed to enhance the practice of radiology physicians, residents and fellows, physician assistants, nurses practitioners, nurses, technicians, and patient advocates.


Stephen A. Brown, MD

Associate Professor of Radiology, Harvard Medical School

David Browning, MSW, LICSW

Senior Scholar Emeritus
Psychosocial Faculty
Co-founder, IPEP

Michael J. Callahan, MD

Associate Professor of Radiology, Harvard Medical School 

Workshop Co-facilitator