Difficult Conversations in Radiology

Workshop Dates

Fall 2018:  Tuesday, November 13, 2018, 8:45 am - 3:30 pm |  Spring 2019: TBA | Boston, MA


As a radiologist or clinical professional working in radiology, you may face difficult conversations such as revealing life-altering diagnoses, radiation risks, and disclosing errors.  Learning to hold such conversations with greater presence, compassion, and confidence is valuable to you as well as for your patients’ experience alike.

This course introduces the understanding, ethical underpinnings, best practices, tools, and skills needed to communicate difficult information with patients and families, collaborate as a team, and manage communication stress. Led by radiologists and communications experts from the Institute for Professionalism & Ethical Practice (IPEP) and the Department of Radiology at Boston Children’s Hospital and Harvard Medical School, this one-day intensive workshop uses IPEP’s highly-regarded PERCS (Program to Enhance Relational and Communications Skills,) methodology.

PERCS is the only program in radiology whose effectiveness has been validated for enhancing radiologists’ comfort communicating with patients. Since 2011, the program has been attended with success by over 300 practicing radiologists, radiology fellows and trainees, nurses, technologists and patient-advocates.

See featured article on the American College of Radiology:  ACR Class Act, by Alyssa Martino, August 2013

Who Should Attend

The educational content of this course is designed to enhance the practice of radiology physicians, residents and fellows, physician assistants, nurses practitioners, nurses, technicians, and patient advocates.

Continuing Education

In support of improving patient care, Boston Children’s Hospital is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

General Information

Workshop Dates

Fall 2018:  Tuesday, November 13, 2018, 8:45 am - 3:30 pm

Spring 2019: TBA

Traveling from out of town?

Take a look at our Boston Accommodations and Attractions page for some local recommendations


Early Bird Rate (ends 10/9/18)

Physicians $199.00; Nurse/technician: $112.50

Regular Rate (after 10/9/18)

Physicians $249.00; Nurse/technician: $137.50

Boston Children's Hospital radiology staff and Clinicians:
Complimentary (registration required)

What recent participants are saying:

"Excellent session"

"Very useful course!"

"Continue this & make mandatory"

  • Physician

Boston Children’s Hospital designates this live activity for a maximum of 5.25 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.

AAPA accepts AMA category 1 credit for the PRA from organizations accredited by ACCME.

  • Risk Management

Program to Enhance Relational and Communication Skills in Radiology (PERCS-Radiology) meets the requirements for 2.75 Risk Management Credit as proscribed by the Massachusetts Board of Registration in Medicine and defined in 243 CMR 2.06(5)(d) I.

  • Nurse

Boston Children’s Hospital designates this activity for 5.25 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.


Stephen D. Brown, MD

Associate Professor of Radiology, Harvard Medical School

David Browning, MSW, LICSW

Senior Scholar Emeritus
Psychosocial Faculty
Co-founder, IPEP

Michael J. Callahan, MD

Associate Professor of Radiology, Harvard Medical School 

Workshop Co-facilitator